OpenAI Presence introduced as an enterprise AI agent platform
Presence provides a turnkey way for large organizations to deploy trusted voice and chat agents for customer support and internal workflows, enabling scalable AI-enabled operations.
At a glance
- Introducing OpenAI Presence as an enterprise AI agent platform.
- Presence is described as a proven platform for deploying voice and chat agents in customer and internal workflows.
- The platform is positioned to help organizations build and manage AI agents at scale, with governance and trust baked in.
The story
OpenAI has announced Presence, an enterprise AI agent platform designed to help organizations deploy trusted voice and chat agents for customer-facing and internal workflows.
According to OpenAI, Presence is a proven enterprise AI agent platform that aims to streamline the deployment of AI assistants across business processes, with attention to governance and reliability.
The announcement frames Presence as a tool to accelerate the deployment of AI-powered customer support, help desks, and internal automation by providing a managed, scalable solution for building and operating AI agents.